Do I have to make an appointment?
We welcome both walk-in patients and those with scheduled appointments. While we strive to minimize wait times for walk-ins, please be aware that during holidays, flu season, and other peak times, appointments may take precedence, leading to potentially longer waits. The duration of your visit is influenced by the presence of other patients and the complexity of health issues. Additionally, any required lab work or tests will extend the overall time of your visit. Your understanding and patience are greatly appreciated.
What kind of insurance do you accept?
We welcome a wide range of insurance plans, including Medicare. Due to frequent updates in our accepted insurance list, maintaining an accurate online record is challenging. For precise information about your specific carrier, we recommend reaching out to our knowledgeable staff at (423) 472-6548. Additionally, we accept various payment methods, including cash, checks, credit cards, and Health Savings Account cards. Feel free to contact us for any further assistance.
What if I need to see a specialist?
If our providers identify the need for specialized care, we will offer recommendations for you. We are dedicated to assisting you in scheduling appointments with our trusted specialists or facilitating appointments with a specialist of your preference. Throughout this process, we are here to address your questions and provide support. Your trust in entrusting us with your healthcare needs is truly appreciated.
We regret any inconvenience, but currently, we do not facilitate online appointment scheduling. We are available Monday through Friday from 8:00 am until 5:00 pm in the office to assist you with any scheduling needs. Please give us a call at (423) 472-6548. We also cannot alter, change, or cancel appointments online or through any social media channel at this time. We appreciate your cooperation and understanding.
Can I make an appointment online?
Unfortunately, that option is not available at the moment. Feel free to reach out to our office during regular business hours, and we'll be delighted to assist you. You can contact us at (423) 472-6548.
As a friendly reminder, our office and staff will never request your credit card or bank account information through social media channels or company email. Our providers emphasize the importance of avoiding the sharing of personal payment information in social media messages or emails without trusted safeguards due to potential risks. Stay safe online!
Can i pay a bill online?
Our physical address is 2121 North Ocoee Street, Suite 101, Cleveland, Tennessee 37311. Our office number is (423) 472-6548. In the event of a medical emergency, always call 911.
If you require the office fax number, please call the front office during normal business hours.
Office Hours are Monday through Friday from 8:00 am until 5:00 pm.